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Shipping and returns

Shipping Methods

We ship to US only , including Alaska and Hawaii,
We do not accept P.O Box for shipping address.

Order Confirmation

You will receive an order confirmation via e-mail within two hours of placing your order. This confirmation will provide you with your order number and indicate the total value of the merchandise purchased.

Shipping Confirmation

You will receive an e-mail notification when your order ships. You may receive multiple shipping confirmation e-mails if items in your order ship at different times. For orders with a delivery inside the United States, the shipping notification will include information on how to track your order.

Order Processing

The order process begins as soon as your online purchase is completed. Your item will be processed once your credit card is approved and the shipping address is verified. Most orders will be processed within 5 business days after the order is placed (if placed by 1:00 PM Eastern time). After your order leaves our warehouse, delivery times vary according to the location of your shipping address. Please note that business days are Monday-Friday, excluding U.S. holidays.

Changes to Orders and Personal Information

We will do our best to accommodate changes to orders or personal information. However, we process orders quickly and cannot guarantee that your request will be fulfilled. We apologize in advance for any inconvenience, and we hope that in the majority of cases, our faster processing works to your advantage. We are not responsible for the shipping and handling fees incurred for items that have been mis-ordered.

Returns

We are committed to providing our customers with great products and excellent service. If you are not completely satisfied with your purchase you may return any item in its original condition and packaging within 30 days. We will gladly issue a credit covering the value of your returned item, less shipping and handling charges. A 25% restocking fee may be charged for returns products not in the original packaging or products that have been used are not returnable. Change orders or cancellations may be charged a restocking fee if the order has been processed before change or cancellation.

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